CRM Module

07-05-2016

The CRM module available in Zooomeee is dedicated to support Partners to add their customers to the Zooomeee platform. We have a license agreement available that allows individual partners like coaches, recruiters and HR professionals to make use of this module.  

The following functionalities are included:

  • Import your customer database from .csv file
  • Fully automated workload for SupportDesk employees
  • Maintain a library of standard functions that you can offer to your customers
  • Maintain a library of standard mails that your SupportDesk can send directly to your contacts
  • Workload planning (postpone, call back, follow up, etc.)
  • Extended management reporting on the effectiveness of the SupportDesk and customer satisfaction
  • Extended training for SupportDesk employees is available